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Can we Cwtch? Relationships, Risk and Personal Outcomes

1st Mar 2018


Relationships, Risk and Personal Outcomes

01.03.2018 -  All Nations Centre, Sachville Ave, Cardiff CF14 3NY 

The Welsh word ‘cwtch’ means more than just a hug, it’s also about creating a sense of safety and security, and yet sometimes it is discouraged in the name of safeguarding. Whilst care is also often seen as a one-way transaction, the Social Services and Well-being (Wales) Act 2014 places a strong emphasis on relationships, building on strengths and co-production. This requires a rethink about the way professionals and the people they support work together. In similar vein, research regarding organisational development has highlighted the importance of relationships and emotional sensitivity over compliance-focused processes.


This event will explore the importance of relationships and reciprocity in social work, social care, organisational and community development, and how we might use them more effectively in promoting good personal outcomes for everyone involved.  Places are limited. If you are interested in attending please contact Nick Andrews:  n.d.andrews@swansea.ac.uk





9.00: Registration and refreshments

9.30: Introduction to the day - Nick Andrews, Swansea University

9.45: The practice context:

  • Ian Rees, N&PT CBC
  • Keri Llewellyn, All Care
  • Ruth McDonald, ACE – Action in Caerau & Ely

10.15: Refective exercise

10.30: Intelligent kindness – a relational approch to organisational work – John Ballatt

11.00: Reflections on risk-taking in the achievement of personal outcomes  – Cathryn Thomas, Social Care Wales

11.15: Refreshment break and networking

11.45: Workshop (choice of 3)

12.45: Lunch and networking

13.30: Postive risk-taking in co-production with communities – Sarah Bird, Timebanking UK

14.00: Workshop repeat (choice of 3)

15.00: Plenary and next steps

15.45: Close and evaluation


  • Intelligent kindness in team work – John Ballatt
  • Rethinking professional boundaries in context of relationship-centred practice - Nick Andrews
  • Relationships matter – achieving personal outcomes with care experienced young people in Scotland – Phil Coady and Pauline Connelly
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